Information
Custom sizing offers an unparalleled opportunity to achieve a garment that is truly an extension of the wearer. By meticulously capturing your unique body measurements—bust, waist, hips, height, and hollow-to-floor—we craft a dress that conforms flawlessly to your silhouette. For those desiring a floor-sweeping hemline, an additional length can be accommodated without altering the overall design or timeline.
Importantly, this personalized service comes at no extra cost or delay compared to standard sizing. However, due to the bespoke nature of custom garments, we are unable to accept returns for any reason, including event or wedding cancellations or last-minute alterations. We therefore encourage clients to approach the design process with careful consideration to ensure complete satisfaction with the final product.
How do I get the best fit?
Achieving an impeccable fit is paramount in couture. Our custom sizing methodology is meticulously designed to streamline this process. While we require a limited set of five key measurements (excluding additional length), these critical data points serve as the foundation for creating a garment that aligns harmoniously with the wearer's form. While minor adjustments may be necessary, the extent of alteration is typically minimal. By prioritizing precision and individualization, Fehaute's custom sizing offers an unparalleled level of fit, resulting in a truly bespoke garment tailored to your exact specifications.
What is your Return Policy for custom sizing?
We understand that unforeseen circumstances can arise, necessitating changes to one’s plans. However, given the personalized nature of our custom-sized garments, we regrettably cannot accommodate returns or exchanges under any circumstances. This policy encompasses wedding cancellations, order errors, and alterations in measurements. To ensure clarity and mutual understanding, we require explicit acknowledgment of this policy prior to adding a custom dress to your shopping cart and again at the point of purchase.
Custom sizing is a significant investment, demanding careful consideration. We encourage you to meticulously review your measurements and thoughtfully select your design. With due diligence, your custom-made gown will become a cherished heirloom.
Custom Sizing vs Custom Design
Custom Design refers to the modification of a dress's inherent structure, distinct from Custom Sizing, which focuses solely on fit adjustments. Alterations such as hem length, slit placement, neckline, or sleeve modifications constitute Custom Design.
We currently do not offer Custom Design services. While we understand the desire for personalized attire, the complexities and time investment associated with these alterations preclude us from providing this option at present. We apologize for any disappointment this may cause.
What are the limitations with Custom Sizing?
Should unforeseen circumstances prevent us from creating a garment that precisely matches your measurements, our dedicated team will promptly contact you to explore alternative solutions and assist in achieving the optimal fit. To ensure timely communication, please verify the accuracy of your contact information prior to placing your order.
For those uncertain about their measurements, our expert customer service representatives are available to guide you through the process. Simply provide us with your detailed measurements and desired style, and we will expertly handle the remainder.